Frequently Asked Questions

Multi-site generator management is a service where a single provider handles maintenance, repair, monitoring, and compliance for generators across all of your locations. Rather than managing vendor relationships at each site, one account manager oversees your entire portfolio — ensuring consistent uptime, regulatory compliance, and reporting across every facility.

Commercial generators should be serviced at minimum twice per year — one major inspection and one minor inspection. Facilities with critical power needs (healthcare, data centers, telecommunications) should schedule quarterly or monthly inspections. NFPA 110 requires annual load bank testing and monthly exercise runs for emergency standby systems.

NFPA 110 is the National Fire Protection Association standard governing emergency power supply systems. It requires routine inspection, testing, and maintenance of standby generators — including monthly exercise runs, annual load bank tests, and documented service records. Assisted living and healthcare facilities are subject to strict NFPA 110 enforcement.

Our factory-certified technicians service all major generator brands including Cummins, Generac, Kohler, Tradewinds PowerCorp, and PowerTech. We also service most other commercial and industrial generator makes and models.

Yes. Our technicians are on call 24 hours a day, 7 days a week for emergency generator repair and support. Call 800.209.1436 for immediate assistance.

We currently serve Virginia, West Virginia, North Carolina, South Carolina, Pennsylvania, and Florida. Contact us to confirm service availability at your specific location.